RETURN AND REFUND POLICY

PRÜVIT CUSTOMERS

If within the first 7 days from the date of purchase you are not satisfied with the products, you may submit a request ticket in your Cloud office to return the items for a refund if the products are in resalable condition. (*Resalable condition means in sealed enclosed boxes with wrapper intact.) The refund shall be 100 percent of the original price for all returned products, minus shipping and handling charges incurred. The barcodes on all returned products must match the purchase order, or the refund request will not be honored.

PRÜVIT PROMOTERS

If within the first 7 days from the date of purchase you are not satisfied with the products, you may submit a request ticket in your Cloud office to return the items for a refund if the products are in resalable condition. (*Resalable condition means in sealed enclosed boxes with wrapper intact.) The refund shall be 100 percent of the original price for all returned products, minus shipping and handling charges incurred. The barcodes on all returned products must match the purchase order, or the refund request will not be honored. Your promoter account will then be subject to six (6) months suspension.

PROBLEMS WITH SHIPMENTS

If within 7 days of the expected reported delivery date, you do not notify supporthk@pruvithq.com of a problem with the receipt of your order, including but not limited to, failure to receive the product, improper sealing, damage to the container, quality of the internal product, and/or receipt of wrong product, refunds or exchanges will not be given.

ALL purchases are charged and refunded in U.S. Dollar. All returns, refunds and exchanges will also be refunded or exchanged based upon U.S. Dollar. Prüvit Ventures, Inc. is not responsible for fluctuating exchange rates.

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